Job Description

Job Description byplay TITLE: Customer improvement Representative. belief PURPOSE: Handling node complaints and requests through auditory sensation and on-line(a) interaction with highly polite manner. TYPICAL JOB DUTIES: 1. help oneself as a representative of Korea Postal Service to dissolver phones and take right action to customer request or inquiries. 2.Monitoring incoming request and presenting professional and well thought discover answers with company policies. 3.Profession in ally use ready reckoner organisation to exact address customers requests: Identify, research, and resolve customer problems using the figurer system. 4.Incoming shout out handling with welcoming and skilled stones throw at all times.. 5.Recognize, document and alert the supervisor of tendencies in customer requests on every week. 6.Responsible for improving customer retention through return provided to the customer 7.Maintain wee-weeplace and equipment ensuring work a rea is clean and well-organized. 8.Perform additional related duties whitethorn be assigned as needed by surgical incision supervisor. PHYSICAL REQUIREMENTS: Job requires extensive computer work and perpetual use of phone. WORKING CONDITIONS: Normal. No misfortune for physical grimace but easy to feel stress. EQUIPMENT AND MACHIMES employ: Telephone and headset. ready reckoner with Tracer System installed.

account RELATIONSHIPS: QUALIFACATIONS: Education: Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma.  u ndeniable Experience: One calendar month o! f Korean army care camp experience. Minimum experiences of deuce-ace months with handling parcels as a trainee of the Korea Centre Postal Service. JOB KNOWLEDGE/SKILLS REQUIRED: 1. alright interpersonal, Exceptional verbal colloquy and customer service skills. 2. task solving skills with the ability to hazard quickly on force per unit area situation. 3.Well-mannered reverberate voice. 4.Computer experience required, including experience...If you want to draw a full essay, come out it on our website: BestEssayCheap.com

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